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Warranty

Warranty

The warranty is provided for the given time period by the manufacturer through the dealer. The warranty period starts at the sale to the end user.  For the validation of the warranty, the sales invoice or warranty card shall be submitted. The cost of delivery to the service is borne by the owner/operator of the equipment, while sending it back is paid by the service. The warranty is only valid for the repair of the failures resulting from its intended use. Using the ham radio equipment outside of the radio amateur bands, failure caused by poor quality coaxial cable or antenna, natural forces, lightning strike, or its side effects (static discharges, etc.), are considered misuse of the equipment.

For the batteries the warranty is valid for a maximum of one year, which means the capacity of the battery does not drop below 60% within one year. 

For the RM Italy power amplifiers the warranty is two years, except the final transistors, provided the failure is a result of the listed reasons (overvoltage, direct or indirect effect of a lightning strike, poor ventilation, high drive power, poor antenna). In order to prevent disputes, we declare, that the final transistors normally do not fail for any other reason.

The warranty for Yaesu, Standard Horizon radios is 3 (three) years, while for Vertex Standard, Motorola and Wouxun type radios, baby monitors, walkie talkies the warranty is 1 (one) year.

If you want to know more about the warranty of the needed equipment, please contact our Customer Service.

Operation and warranty of the radio equipment

Please consider, that generally the operation of the ham radio transceivers does not include operation outside the amateur radio bands, thus the warranty covers only the failures resulting from the intended use. Using the ham radio equipment outside of the radio amateur bands, failure caused by poor quality coaxial cable or antenna, natural forces, lightning strike, or its side effects (static discharges, etc.), are considered misuse of the equipment. The operation of a transmitter requires a proper licensing. Using the equipment without a valid license is against the law. For licensing please contact the telecommunication authority of your country. 

The specifications of radio amateur equipment is only guaranteed within the amateur bands, and these specifications are understood with +/- 10% of tolerance. The specifications can deteriorate outside the amateur band, which is no ground for any complaints. Without a separate license, the use of the transmitter of the amateur radio equipment outside the amateur bands (transmitting out of band) is prohibited (the amateur radio license is not valid for that).  The user or operator of the equipment has full responsibility for its consequences.

You can find more information about warranty in the Terms&Conditions.

Information
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